Organization Profile

Carat is Fiserv's operating system for enterprise merchants. The largest and highly admired brands around the world rely on Carat. We are a full stack omnichannel ecosystem that allows clients to imagine and realize new customer experiences that will drive more commerce.

Position Overview:

We are looking for a Manager, Product Strategy to support portfolio strategy across Carat. In this highly visible position, you will partner with product leads, cross-functional teams, and senior leadership to manage Carat's portfolio strategy, reporting, and growth. On a day-to-day basis, you will be heavily involved in both immediate and long-term product strategy:

Define the product and portfolio strategy for Carat aligned to strategic growth imperatives in partnership with senior leadership, product leads, and cross-functional teams
Drive collaboration across product and key cross-functional partners (e.g., engineering, sales, marketing, commercialization)
Partner with product leads to set annual growth targets and define key initiatives
Track and manage ongoing business insights (e.g., revenue, volumes, win rate) for the group which will continue to inform strategy
Drive key tasks as required by the organization and serve a critical support function for asks and projects from the leadership team

A successful for the Manager, Product Strategy role will be able to do the following:

Become an expert in product features and functionality, client needs, and regional differences while also being able to take a step back to identify cross-product themes and portfolio strategy
Synthesize anecdotal, quantitative and qualitative inputs to tell a compelling, streamlined, and comprehensive story
Consistently and autonomously lead workstreams to commercial success
Effectively build relationships across product, cross-functional teams, and senior leadership
Bring multiple leadership teams together to drive consensus, challenge assumptions and provide program level detail
Challenge the status quo to push the team forward

Basic qualifications for consideration:
Will to win mentality
Demonstrated ability to thrive in highly ambitious and fast-paced settings with minimal guidance
Excellent communications skills and ability to distill complex topics in a clear and succinct manner, no matter what the medium (e.g. memos, reports, presentations, meetings).
5+ years' experience in product, corporate strategy and development, payments, investment banking, and/or private equity.
Prior experience in, and knowledge of, payments, fintech, and software industries

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.